Membership terms.
Terms and conditions and policies may be changed from time to time. so please check these regularly for any updates.
By booking classes at The Ness Club you agree to our terms and conditions, and policies, and accept our liability waiver.
Classes are open to everyone aged 18 years and over.
Please arrive 10-15 minutes before your classes; late arrivals (more than 5 minutes) may not be admitted.
For your safety and comfort when participating in a Reformer workout, you are required to wear gloves and grippy Yoga/Pilates socks at all times.
Personal Belongings that are brought onto the premises, teaching space or parking areas are left at your own risk. The Ness Club does not accept liability for any loss or damage whatsoever to such items.
The Ness Club reserves the right to withdraw, suspend or refuse service to anyone whose conduct is, or may be deemed to be in our reasonable opinion, injurious to the character of the studio, to other customers, or amounts to a breach of terms and conditions. Persons exhibiting abusive or threatening behaviour, and language of a profane or discriminatory nature will not be tolerated by The Ness Club. Such persons will be asked to leave the premises immediately and, in this instance, no refunds will be given. The Ness Club reserves the right to place a ban on future entry for persons guilty of what we consider inappropriate behaviour as outlined above.
The Ness Club reserves to make alterations to the type of facilities and services provided, without notice and in its absolute discretion and shall not be liable for any loss occasioned by such alterations.
Mobile phones, cameras and recording devices
Mobile phones must be switched off or on silent to avoid disruption to the class.
Filming and pictures cannot be taken while classes are in progress; some permissions may be granted and must include consent from instructors and all class participants who may be seen on camera/video.
Videos and pictures can be taken before and after classes only with the consent of anyone who may be in view (including in the background or seen in the mirrors).
Videos and photos of classes cannot be posted to social media or other public forums and platforms without consent from instructors, class participants or anyone who may be in view.
It is not permitted to film an entire class.
Class booking
– Memberships get priority class booking and can book classes up to 14 days in advance.
– Class Pass Holders can book classes up to 10 days in advance.
Cancellation and No-show policies
All classes must be cancelled through the website or App.
These policies apply to all members, pack holders, and guests as follows:
Cancellation
– Cancellation with more than 24 hours before the class start time will result in an automatic credit to your Ness Club account for the value of your cancelled class for use on a future class.
- Late Cancelation with less than 24 hours before the class start time results in forfeiture of the booked class and no refund or credit to your Ness Club account, Class Pass credits, Drop-in and guest pass classes will simply be lost.
No show
– A fee of £15 will be charged to monthly membership users (not drop-in purchasers or class pass users) who haven’t cancelled and do not attend the reserved class.
– Class Passes, Drop-in and guest pass classes will be lost in the case of a no show,
Memberships
A minimum term of ninety (90) days membership before terminating, after which point membership continues on a rolling monthly basis. 30 days notice to terminate membership after the minimum term, any payments due within this 30 day period will still be taken as your final membership payment.
If members wish to reinstate their membership after terminating their contract, the revised monthly fee will adhere. Members may freeze their membership for one (1) month for a fee of £30.
Memberships will automatically renew after ninety (90) days unless otherwise cancelled by the member.
Class passes, drop-in passes, and guest passes
Class passes are valid for the allocated number of classes and for a 90 days from the date of purchase.
Any class pass(es) not used within the validity period will be lost.
Packs are not shareable, transferable, or extendable. Class pass purchases are non-refundable.
Late cancellation & no-show policies (see above) apply to class passes, drop-in classes and guest passes.
Membership Freeze
Monthly memberships can be frozen for a fee of £30 per month. To request to freeze, send us the dates by The Ness Club app message or email.
Promotional Offers
All promotional offers are subject to these terms and conditions and/or the terms & conditions specified directly in the offer details or in any marketing communications (including all digital and printed materials, radio and television). Note that Member late cancellation and no-show policy applies to any ‘unlimited’ promotional offers.
Agreement terms are subject to change.
liability waiver
You (I/You) the user / customer / member / guest of The Ness Club, agree to the following:
I state I wish to participate in activities that may include aerobic exercise, resistance training and stretching. I realise that my participation in these activities involves the risk of injury and even the possibility of death.
Furthermore, I hereby confirm that I am voluntarily engaging in an acceptable level of exercise. By visiting/taking part in the facilities/classes/services at The Ness Club Limited, I agree to participate in physical fitness activities which are of a nature that can be strenuous and may push me to the limits of my physical abilities at times.
I recognise and understand that these activities are not without varying degrees of risk which could include but are not limited to:
• Injury to the musculoskeletal and/or cardiorespiratory system which can result in serious injury or death.
• Injury or death due to negligence on the part of myself, my training partner, or other people around me.
• Injury or death due to improper use or failure of equipment.
• Injury or death due to a medical condition, whether known or unknown to me.
I declare myself physically and mentally sound and suffering from no condition, injury, impairment, disease, infirmity, or other illness that would prevent my participation in training sessions.
I recognise that it is my sole responsibility to obtain an examination by a doctor prior to involvement in physical activity or an exercise programme.
I acknowledge that I have either been given my doctor’s permission to participate or, if I have chosen not to obtain my doctor’s permission prior to undertaking physical activity, I acknowledge that I am doing so at my own risk with knowledge of the dangers involved and that I expressly assume and accept sole responsibility for my own health and safety.
I agree to raise any questions or concerns with a member of staff before participating in my first training session.
I acknowledge that it is my responsibility to alert The Ness Club Limited team should any circumstances change in the future which impact my capability and safety to participate in The Ness Club Limited programme.
I confirm that I am at least 18 years of age and have the legal capacity to make the declarations within this waiver. If I am under the age of 18, I confirm that my parent or legal guardian has reviewed the agreements, declarations and consents within the entirety of this form and has consented on my behalf.
I acknowledge that I am aware of and willing to assume and accept the risks associated with the types of activities offered by The Ness Club Limited.
Therefore I hereby voluntarily agree to waive claims, release and discharge The Ness Club Limited from any and all liability for any loss, damage, expense or injury, including death that I may suffer or my next of kin may suffer as a result of my participation in the types of activities offered by The Ness Club Limited.
I accept financial responsibility for any injury that I may cause either to myself or to any other participants due to my negligence.
I further agree to indemnify and hold The Ness Club Limited, their employees, third-party service providers and volunteers, harmless from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while participating in activities offered by The Ness Club Limited.